--- title: "JennAir refrigerator showing COOLING OFF" description: "What COOLING OFF means on JennAir refrigerators, what to check before booking, and when it is not a failure at all." url: "https://refrigeratorrepair.center/error-codes/jennair-cooling-off/" --- # JennAir refrigerator showing COOLING OFF Cooling has been turned off from the panel, so the refrigerator and freezer will not cool. ## What COOLING OFF actually means. Cooling has been turned off from the panel, so the refrigerator and freezer will not cool. It can happen by accident while the panel is being wiped, and some models need cooling turned back on by hand after an outage or surge. It is a setting, not a breakdown. JennAir refrigerator display · also shown as Cooling Off What to do when COOLING OFF shows on the refrigerator ### Kind of code Mode, not a failure A setting somebody chose, or an alert it raised on purpose — a showroom mode, a door or power alarm. Nothing has broken and no part is needed. ### Usually leads to No repair Use the common method first: hold LOCK and MEASURED FILL together for 3 seconds. ### Shows up as Refrigerator Not Cooling The compartment is warm but the appliance still has power and still makes noise. ### Make JennAir Panel-ready columns and built-in refrigeration with a strong design emphasis. ### Source JennAir Product Help (producthelp.jennair.com): Cooling Off Indicator Light - Refrigerator LOCK plus MEASURED FILL is the common method JennAir lists for its French door models; other panels differ. ## Before you book, in this order. Each step comes from JennAir's own guidance for COOLING OFF on its refrigerators. Follow it to the end: the last card says whether this is a visit. 01 Use the common method first: hold LOCK and MEASURED FILL together for 3 seconds. 02 Press both at exactly the same time so you do not lock the dispenser instead. 03 If your panel is different, follow the owner's manual for your model number. 04 Give the compartments several hours to come back to temperature. ### Cleared? Nothing needed repairing. If the refrigerator does not settle back to temperature, that is a separate problem. ### What not to do Do not order parts for a warm cabinet while COOLING OFF is on the display. Turn cooling on and wait first. ## What you may notice with it. The refrigerator problems COOLING OFF tends to arrive with. Answer these at the refrigerator before anyone is booked. [All problems](https://refrigeratorrepair.center/problems/) Before you call ### [Refrigerator Not Cooling](https://refrigeratorrepair.center/problems/refrigerator-not-cooling/) [All 7 causes, cheapest first](https://refrigeratorrepair.center/problems/refrigerator-not-cooling/) It also comes with - [**Refrigerator Showing an Error Code**](https://refrigeratorrepair.center/problems/refrigerator-error-code/) Food safety applies ### Refrigerator Not Cooling 7 causes, cheapest first No repair indicated ## Nothing to repair. A setting somebody chose, or an alert it raised on purpose — a showroom mode, a door or power alarm. Nothing has broken and no part is needed. [How to read what your refrigerator is telling you](https://refrigeratorrepair.center/problems/refrigerator-error-code/) ## Read these before the visit. Short guides that make the call quicker and the diagnosis cheaper. [All guides](https://refrigeratorrepair.center/guides/) What you can check yourself ### Where the model number hides, and why nothing works without it Error codes ### All 247 codes, by make ## JennAir refrigerators. Panel-ready columns and built-in refrigeration with a strong design emphasis. [JennAir refrigerator repair](https://refrigeratorrepair.center/brands/jennair/) More JennAir codes [PO](https://refrigeratorrepair.center/error-codes/jennair-po/) [Flashing F](https://refrigeratorrepair.center/error-codes/jennair-flashing-f/) [Call for Service](https://refrigeratorrepair.center/error-codes/jennair-call-for-service/) [Temperature Alarm](https://refrigeratorrepair.center/error-codes/jennair-temperature-alarm/) [Door Open](https://refrigeratorrepair.center/error-codes/jennair-door-open/) [Demo](https://refrigeratorrepair.center/error-codes/jennair-demo/) Mode, not a failure on other makes [Samsung OF OF](https://refrigeratorrepair.center/error-codes/samsung-of-of/) [LG OF F](https://refrigeratorrepair.center/error-codes/lg-of-f/) [Whirlpool PO](https://refrigeratorrepair.center/error-codes/whirlpool-po/) [KitchenAid PO](https://refrigeratorrepair.center/error-codes/kitchenaid-po/) [GE PF](https://refrigeratorrepair.center/error-codes/ge-pf/) [Frigidaire PF](https://refrigeratorrepair.center/error-codes/frigidaire-pf/) [Sub-Zero H2 LO](https://refrigeratorrepair.center/error-codes/sub-zero-h2-lo/) [Viking CL](https://refrigeratorrepair.center/error-codes/viking-cl/) [All 80 codes of this kind](https://refrigeratorrepair.center/error-codes/#family-mode) JennAir builds this ### Built-in refrigerator Flush with the cabinets, serviced from the front, and almost always repaired rather than replaced. JennAir builds this ### Refrigerator column Separate refrigerator and freezer towers, each with its own sealed system — so a failure stays on one side. JennAir builds this ### French door refrigerator Two fresh-food doors over a freezer drawer — the most common premium layout, and the one with the most to go wrong at the door line. ## In JennAir's own words > Your refrigerator and freezer will not cool when the cooling is turned off. … “COOLING OFF” will appear on the display screen. [JennAir Product Help (producthelp.jennair.com): Cooling Off Indicator Light - Refrigerator](https://producthelp.jennair.com/Refrigeration/Full-Size_Refrigerators/French_Door_Bottom_Freezer_Refrigerator/Control_Concerns/Error_Codes%2C_Blinking%2C_Flashing_Lights/Blinking_Lights/Cooling_Off_Indicator_Light_-_Refrigerator) [JennAir Product Help (producthelp.jennair.com): Cooling Off Indicator Light - Refrigerator](https://producthelp.jennair.com/Refrigeration/Full-Size_Refrigerators/French_Door_Bottom_Freezer_Refrigerator/Control_Concerns/Error_Codes%2C_Blinking%2C_Flashing_Lights/Blinking_Lights/Cooling_Off_Indicator_Light_-_Refrigerator) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. LOCK plus MEASURED FILL is the common method JennAir lists for its French door models; other panels differ. ## JennAir COOLING OFF refrigerator repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Use the common method first: hold LOCK and MEASURED FILL together for 3 seconds. ### Can I switch my JennAir cooling back on without a technician? Yes, JennAir's French door panels restart cooling with LOCK and MEASURED FILL held as a pair for three seconds. Other panels differ, so the owner's manual has the right steps. ### Should I order parts for a warm JennAir showing COOLING OFF? No, turn cooling back on and wait several hours first. The display is reporting a setting, not a breakdown. --- **[Read on the site: JennAir refrigerator showing COOLING OFF](https://refrigeratorrepair.center/error-codes/jennair-cooling-off/)** **[Book a visit with RefrigeratorRepair.center](https://refrigeratorrepair.center/schedule/)**